Your Impact In This Role Drive new customer acquisition and significantly grow your portfolio, with a strong focus on Danish customers.Manage the entire sales cycle—from lead qualification to closing.Sell advanced mobility and logistics solutions that make a real difference for our customers.Create high-quality appointments for Field Sales (FS/KAM).Boost customer value through cross- and upselling.Proactively identify opportunities to optimize sales processes and performance.Maintain and improve data quality in MS Dynamics CRM.Support, coach, and inspire fellow sales colleagues. What makes you stand out Strong experience in phone-based B2B sales.Experience in the mobility or logistics sector (card sales is a strong advantage).A hunter mentality with a track record of exceeding targets.High activity level, proactive mindset, and solution-driven work style.Native Danish skills and effortless communication in English.A strong team player mindset.CRM experience, ideally MS Dynamics.
What you can expect Your mission is to lead and grow a team of motivated Customer Service agents while staying connected to daily operations. You will: Lead, coach, and inspire your team to achieve and exceed KPIs.Spend about 50% of your time hands-on in daily operations, leading by example.Conduct regular 1:1s, coaching sessions, and performance reviews, helping your team unlock their potential.Act as a role model for customer-centricity, ensuring we consistently deliver excellent experiences.Monitor performance in real time, adjusting staffing and resources to meet demand.Use data insights (Excel, Power BI, reports) to spot trends and drive improvements.Partner with Quality, Training, and Process teams to streamline workflows and remove bottlenecks.Collaborate with stakeholders to resolve customer pain points.Drive continuous improvement projects to make our services smarter, faster, and more efficient.Foster a culture of engagement, accountability, and curiosity in your team.