Strategic new role to accelerate AI adoption across development, operations, and delivery Acts as the technical AI coach for engineering and DevOps teams Designs and implements AI integration concepts within DevOps workflows Guides teams on how AI enhances CI/CD pipelines, Git workflows, code reviews, and security Builds prototypes and reference implementations for AI assisted pipelines and intelligent automation Supports integration of AI tools into continuous delivery and operational processes Advises on cloud-based AI delivery (AWS, Azure, etc.)
Strategic new role to accelerate AI adoption across development, operations, and delivery Acts as the technical AI coach for engineering and DevOps teams Designs and implements AI integration concepts within DevOps workflows Guides teams on how AI enhances CI/CD pipelines, Git workflows, code reviews, and security Builds prototypes and reference implementations for AI assisted pipelines and intelligent automation Supports integration of AI tools into continuous delivery and operational processes Advises on cloud-based AI delivery (AWS, Azure, etc.)
Formulate initial ideas for improvement by leveraging experience and knowledge of processes and systems Produce and validate accurate process map (incl. those generated by team members) Apply advance Lean/Six Sigma/DPDHL First Choice methodologies to focus processes, identifying improvement potential Verifying improvement potential with wider CoD team and process stakeholders Support coordination and coaching of a team of Process Analysts for a specific GBS function (availability dependent)Support the coordination of project engagements for team members Support and coach team members, i.e. review work results and provide feedbackSupport people development activities (e.g. observe team members, identify improvement potentials and support shaping training programs and career development)Support standard setting and shaping best practicesFurther develop standards for process documentation, optimization & redesign, stakeholder management, incorporation of new methodologies and processes into our operating modelContinually monitor for improvement opportunities (e.g. efficiency or quality) in management of the DBPD team and the operating procedures the team adheres toSupport Automation analysts in understanding and assessing potential of processes Brief all aspects of the process to analyst/designer teams where necessary and ensure appropriate touchpoints/updates throughout optimization/redesign processSynthesize business requirements for analyst & designer teamsResponsibility to verify that automation design adheres to business requirementsReview automation design prior and post development to ensure that stakeholder requirements are fulfilled Take ownership of change management activitiesEnsure that BPO team is equipped/trained adequately to communicate process changes in an understandable wayManage relationship with business owners through change management activities as primary contactFacilitate knowledge sharing within CoD & digitization communityShare experience and document lessons learnedHelp further improving our methodology and align on best practices Skills/Qualifications Degree in business management or related discipline with focus on project management/operations management/process design At least four years of relevant project management and or process optimization experience At least four years’ of professional experience in business or related discipline, ideally with a focus on operations management, IT, project management, process improvement or similarExperience in the area of Business Process Optimization, including documentation, analysis, improvement Significant experience in use of recognized project management methodology (e.g.